MSI Bay Area

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3.9

( 9 reviews )

Interior Design, Landscaping, Countertop Installation

Closed 09:00 AM - 01:00 PM See Hours

22300 Hathaway Ave, Hayward, CA 94541, United States

+1 5109-215-400

MSI Bay Area is a leading brand known for its high-quality selection of stones, tiles, and other home renovation materials. Located in the heart of California's Bay Area, this company has established a strong reputation for its wide range of products and exceptional customer service. With a showroom, warehouse, and professional contractors all under one roof, MSI Bay Area offers a convenient and streamlined shopping experience for homeowners and business owners alike. From granite to quartz to various slabs and tiles, there's something for every taste and budget at MSI Bay Area. Whether you're looking to upgrade your kitchen countertops or redesign your bathroom floors, this brand has the expertise and resources to make your renovation dreams a reality.

Amenities and More

Delivery
Credit cards
Wheelchair-accessible car park
In-store shopping
Service guarantee

Reviews

3.9/5

9 reviews

5 stars

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1 stars

Da daverog

March 22, 2024

MSI is a great place to shop for tile, indoor and outdoor pavers, quartz counter tops and more. Their displays are abundant and well lit. The staff is readily available but not pesty at all. They are generous in providing samples and do not require you to return them.

Mccririe law

March 22, 2024

Visited MSI recently. Was assisted by Mariojoel Perez who patiently went through the various types of stone and materials to consider for our bathroom remodel. I felt that he gave my wife and I a thorough explanation and helped us narrow down our choices to what would best suit our needs. Thank you to Mariojoel for doing such a great job working with us. We will be deciding next week which material to use and will move forward. I highly recommend MSI and Mariojoel.

James lysogorski

March 22, 2024

Very nice and huge display but pathetic service of MSI products. First thing ,they don't directly sale to customer , the sale has to be via vendor, contractors or some other store. Secondly, they delivered wrong product and now when you call them they say u can't come directly with wrong item to exchange it has to be through vendor communication which will end up wasting god knows how many days. Its just a small box which is supposed to be exchanged with correct one. For pick up they don't mind customer directly coming to warehouse but for exchange u r not allowed. I don't know how many days my work will be on hold . In future never dealing with them.

Oiko petersen

March 22, 2024

People here are really nice but completely irresponsible. I would suggest going somewhere where they don't lose the stone you've spent hours picking. Also the number goes to a call center. Good luck!

Chrismi 26

March 22, 2024

Absolutely beautiful showroom with so many options and large samples to take home. They offer you a clip board to take notes and customer service is amazing.

Josiana de souza

March 22, 2024

The counter help is extremely knowledgeable and courteous. They spent all the time necessary to help us pick out a fantastic stone to veneer our fireplace.

Eric s

March 22, 2024

The floor quality of this shop is terrible! The flooring purchased in Homedepot in September 2020 will be damaged in November, and more and more places will have problems. Contact the floor company, shirk responsibility, that is the problem of installation. It's a professional master. There's no problem after the installation. It took less than two months for the problem to appear. The floor quality and service attitude of this company are extremely poor. I will find the relevant legal department to continue to investigate the responsibility of the flooring company.

Bilal khan

March 22, 2024

Waste of time. We went there for tiles. They actually have a good selection and exposition. After spending a good hour, we asked for prices, and we were told that they only release prices to contractors. For tiles? I can go to any place and pick cartons of tiles. I don't need a slab. 1) we were asked to sign in at the beginning. Why not having on the form "WE ONLY SELL TO CONTRACTORS". 2) we talked to probably 4 people, helpful, but why not informing us?

Mariano levitan

March 22, 2024

Went to their HUGE warehouse in Hayward. Brandon helped us with reviewing possible Quartz countertops/backsplash slabs. Gave us feedback and suggestions. Load of options, and if you are looking for real stone, you could spend a full day given the number of possibilities they have.